The terms and conditions contained in this Tour Participation Agreement govern the relationship between you, the passenger, and us the Shiliguri.com. By booking a trip, you agree to be bound by the terms of this Tour Participation Agreement. They outline, among other things, our cancellation policy and certain limitations of liability.
In order for us to confirm your travel arrangements you must provide all requested details with the balance of the trip price. Necessary details include full name as per valid identification card, date of birth, nationality and any pre-existing medical conditions you have which may affect your ability to complete your travel arrangements. You are responsible for assessing whether a Tour is suitable for you. You should consult your physician to confirm your fitness for travel and participation in any planned activities. Your booking cannot be confirmed without provision of these details.
Anyone under the age of 18 on the date of first travel is considered to be a minor. Minors must always be accompanied by an adult. One adult may accompany up to two minors. Unless otherwise indicated in the Tour description or by the Tour Operator, the minimum age for minors travelling on any Tour is 12 years old.
All bookings with a minor are subject to review and approval by the Tour Operator. If the consent of a parent, guardian or any other person is required by applicable law for any minor to travel, the accompanying adult is responsible for securing all consents, documentation and ensuring that they and the minor(s) meet all legal requirements to travel, to enter into and depart from applicable countries and regions. Shiliguri.com will not be responsible for any fees, damages, or losses incurred as a result of any failure to secure necessary consents, permits, and approvals.
By traveling with Shiliguri.com you acknowledge that you have considered any potential risks to health and safety. You hereby assume responsibility for all such risk and releases Shiliguri.com from all claims and causes of action arising from any losses, damages or injuries or death resulting from risks inherent in travel, visiting foreign destinations, and participating in adventurous activities such as those included in Tour itineraries or otherwise offered by our tourism.
Our trip prices are subject to variable and seasonal pricing, both of which are standard practice within the travel industry. This means our trip prices may vary at any time in accordance with demand, market conditions and availability. It is likely that different passengers on the same trip may have been charged different prices. Your best option if you like the price you see is to book at that time. Once you have received a quote the price will be locked in provided you pay the required deposit prior to the quote’s expiry. Any reduced pricing or discounts that may become available after you have paid your deposit will not apply.
You may cancel your booking by notifying our tourism. Cancellation fees, if any, will be determined with reference to the date on which notice of cancellation is received by our Tour Operator and are expressed as a percentage of the total price paid for the cancelled Tour, product or service.
We contract with a network of companies, government agencies and individuals to assist in the running of our trips as agent for these third parties. We are not responsible for the acts and omissions of these third parties.
To the fullest extent permitted by law: any liability for any loss, death, injury or damage which you may suffer (directly or indirectly) in connection with or arising out of your participation in a trip, or any breach of the Booking Conditions, is excluded; you release us and our officers, employees, agents and representatives from any liability and expressly waive any claims you may have against us arising out of or in connection with your participation in a trip; and any condition or warranty which would otherwise be implied by law into these Booking Conditions (Implied Warranty), is excluded.
To the extent an Implied Warranty cannot be excluded, our liability in respect of the Implied Warranty is limited to (in our absolute discretion):
Any claim by you is excluded to the extent that it is for indirect or consequential loss, loss of profits or economic loss, however it arises, or for indirect, special, punitive or exemplary damages.